Refund policy

Return and Refund Policy

Thank you for shopping with us.

Our store sells digital products, including eBooks, PDF guides, planners, templates, and other downloadable resources.

Digital Product Refunds

Because our products are digital and can be accessed or downloaded after purchase, all sales are generally final once digital access has been provided.

However, this policy does not limit any refund, cancellation, or other rights that customers may have under applicable consumer protection laws.

We will review refund requests in situations such as:

  • You were charged more than once for the same order.

  • You paid successfully but did not receive access to your purchased product.

  • The downloaded file is corrupted, incomplete, or cannot be opened, and we are unable to provide a working replacement.

  • The product delivered is materially different from what was described or promised.

  • A refund is otherwise required under applicable law.

How to Request a Refund

Please contact us at product360degrees@gmail.com with:

  • Your order number

  • Your purchase email address

  • A brief description of the issue

We will review your request and respond within 3 business days.

If a refund is approved, it will be processed through the original payment method wherever possible, subject to applicable payment rules and processing timelines.

Cancellations

Please contact us immediately if you need to cancel an order. Once digital access has been provided, cancellation may not be possible, except where required by applicable law.

Contact Us

Email: product360degrees@gmail.com
Store: https://dprostore.com